The Role of Technology in Enhancing Healthcare Administration and Service Delivery
DOI:
https://doi.org/10.63084/cognexus.v1i02.77Keywords:
Healthcare technology, telemedicine, artificial intelligence, electronic health records, digital health transformationAbstract
Abstract
Technology integration in healthcare administration and service delivery has transformed medical practices, enhancing efficiency, accessibility, and patient outcomes. Innovations such as telemedicine, artificial intelligence (AI), the Internet of Things (IoT), big data analytics, and blockchain have streamlined hospital operations, optimized patient management, and improved diagnostic accuracy. However, despite these advancements, widespread adoption faces significant barriers, including financial constraints, interoperability challenges, cybersecurity concerns, workforce resistance, and regulatory complexities. This study explores the impact of technological innovations in healthcare, identifies the key challenges hindering their implementation, and proposes strategic policy recommendations to enhance adoption. Key areas of focus include investments in digital infrastructure, standardization of electronic health records (EHRs), workforce training, and the development of supportive policies that promote global collaboration. The research also highlights future directions in healthcare technology, emphasizing the importance of sustainability, inclusivity, and ethical considerations in digital health transformation. By addressing existing challenges and fostering an enabling environment for innovation, healthcare systems can fully leverage technology to improve service delivery, reduce disparities, and create a more resilient and equitable global healthcare landscape.
Keywords: Healthcare technology, telemedicine, artificial intelligence, electronic health records, digital health transformation.
Résumé
L’intégration de la technologie dans l’administration des soins de santé et la prestation des services a transformé les pratiques médicales, améliorant l’efficacité, l’accessibilité et les résultats pour les patients. Des innovations telles que la télémédecine, l’intelligence artificielle (IA), l’Internet des objets (IoT), l’analyse de big data et la blockchain ont rationalisé les opérations hospitalières, optimisé la gestion des patients et accru la précision des diagnostics. Cependant, malgré ces avancées, l’adoption généralisée de ces technologies se heurte à plusieurs obstacles majeurs, notamment des contraintes financières, des défis d’interopérabilité, des préoccupations liées à la cybersécurité, une résistance du personnel et des complexités réglementaires. Cette étude explore l’impact des innovations technologiques dans le secteur de la santé, identifie les principaux défis qui freinent leur mise en œuvre et propose des recommandations politiques stratégiques pour en favoriser l’adoption. Les domaines clés abordés incluent les investissements dans l’infrastructure numérique, la normalisation des dossiers de santé électroniques (DSE), la formation du personnel et le développement de politiques de soutien favorisant la collaboration mondiale. La recherche met également en lumière les perspectives futures des technologies de santé, en soulignant l’importance de la durabilité, de l’inclusivité et des considérations éthiques dans la transformation numérique de la santé. En surmontant les défis actuels et en créant un environnement propice à l’innovation, les systèmes de santé pourront pleinement tirer parti de la technologie pour améliorer la qualité des services, réduire les inégalités et bâtir un paysage sanitaire mondial plus résilient et équitable.
Mots-clés : Technologie de la santé, télémédecine, intelligence artificielle, dossiers de santé électroniques, transformation numérique de la santé.
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